AI Reshapes Telecom and Media Operating Models

STAMFORD, Conn.--(BUSINESS WIRE)---- $III #AI--Telecom, media and entertainment (TME) enterprises are redesigning operating models around AI as a foundational business capability, ISG says.

Business Wire • 11 hours ago

Deloitte is named a Leader in the ISG Provider Lens™: Workday Ecosystem Services 2026 for the fourth time in the US and Europe and the second time in APAC

NEW YORK, Oct. 28, 2026 /PRNewswire/ -- Deloitte has been recognized as a Leader in the ISG Provider Lens™: Workday Ecosystem Services 2026 study across the United States, Europe, and Asia Pacific (APAC). Deloitte was recognized across all four quadrants: Transformation Services, Deployment and Integration Services, Performance and Optimization Services, and Innovation on Workday.

PRNewsWire • Oct 28, 2026

Amazon Connect Expands Customer Service Transformations

STAMFORD, Conn.--(BUSINESS WIRE)---- $III #Amazon--Firms are replacing fragmented customer experience systems with cloud-based Amazon Connect environments to enable personalized interactions, ISG says.

Business Wire • Oct 28, 2026

U.K. Firms Balance AWS Innovation with Data Sovereignty

LONDON--(BUSINESS WIRE)---- $III #AI--U.K. firms are adopting advanced AI capabilities on AWS while emphasizing security and data sovereignty as they modernize IT environments, ISG says.

Business Wire • Oct 28, 2026

European Enterprises Seek Long-Term Value from Workday

LONDON--(BUSINESS WIRE)---- $III #AI--Enterprises in Europe are increasingly treating Workday as a long-term business investment to be adapted to changing business needs, ISG says.

Business Wire • Oct 27, 2026

Enterprises Empower AI Agents for Bounded Tasks

STAMFORD, Conn.--(BUSINESS WIRE)---- $III #AI--Enterprises are using agentic AI to redistribute work between people and machines, giving it defined operational responsibilities, ISG says.

Business Wire • Oct 27, 2026

AI Brings U.S. Enterprises More Value from Workday

STAMFORD, Conn.--(BUSINESS WIRE)---- $III #AI--Enterprises in the U.S. are asking Workday service providers to support AI adoption, platform expansion and continuous optimization, ISG says.

Business Wire • Oct 26, 2026

Firms in Asia Pacific Embrace Unified Workday Platforms

SYDNEY--(BUSINESS WIRE)---- $III #AI--Firms in Asia Pacific are replacing legacy finance and human capital management systems with a Workday platform that improves visibility, ISG says.

Business Wire • Oct 27, 2026

Life Sciences Firms Scale Trusted AI Decision Systems

STAMFORD, Conn.--(BUSINESS WIRE)---- $III #AI--Life sciences firms seek validated capabilities that transform data into actionable insights for research, clinical and commercial work, ISG says.

Business Wire • Oct 22, 2026

Brazilian Companies Modernize Supply Chains for Resilience

SÃO PAULO--(BUSINESS WIRE)---- $III #AI--Brazilian firms are adopting integrated supply chain systems to improve execution and address increasingly complex business conditions, ISG says.

Business Wire • Oct 21, 2026